New River Alzheimer Parkinson Senior Health Care Facility Cave Creek

Grace Hill Adult Care feels that Quality Assurance is important in ensuring compliance with new and existing regulations and furthermore that all measures have been taken to provide the knowledge necessary to enhance the safety, efficiency, effectiveness, and overall positive operation of the residence.

Quality Assurance serves three important spheres of influence: Home Management, Residents and their families and Care Providers and other Staff. All client information is, of course, strictly confidential

Quality Assurance Checklist

Does the home have on-site staff? Yes, we have staff members on-site and awake 24 hours a day, 7 days a week to achieve and maintain an outstanding level of care.

Is the Staff at the home courteous and friendly? Employees for Grace Hill Adult Care are carefully selected by their caring manner and experience working with the elderly. They will open the front doors with a smile. Our home requires and encourages an environment of friendship and warmth between our residents and staff. Many facilities have poor staffing ratios, which can result in poor care and/or actual abuse of the residents.

Does our home allow its residents to age in place? Residents want the ability to stay in the same facility when their health begins to fail. We want all of our residents to embrace quality of life as well as quality of care, and we support the resident’s decision to live and die in the place they now call home.

Does our home have an emergency call system? All of our rooms have an emergency bells. Ringing of the bell immediately sends staff to the resident.

Does our home have a safety system for residents who wander? Our home offers wrist or ankle bands specially designed for wanderers that activate an audible alarm when a resident exits our exterior doors or our perimeter gate. This system warns the staff of a pending wanderer problem.

Is our home protected by a fire sprinkler system? Many are not. Our home features a fire sprinkler system for greater safety in the event of a fire. We also have fire extinguishers that can be found throughout the home.

Does your home and staff do any practice fire safety drills? Yes, our staff is trained and practices mock fire drills every three months. Our staff also teaches and help our residents with the fire escape methods, every six months.

Is the resident's rooms in the home, near exits in case of an evacuation emergency? All of our rooms are within 60 feet of an exit to the outside of the building for safety and convenience.

Does our home have accessibility to a Registered Nurse at a time of need? Yes, we have a Registered Nurse employed with us and although she isn't in our home 24/7, she is on-call 24/7.

Is the home's floor plan laid out so as not to confuse the residents? Hallways are wasted space for residents and can become overwhelming or confusing to navigate. Our home was designed to alleviate the usage of hallways and to encourage residents to enjoy our common areas. All resident bedrooms are located on the main floor

Does the home have a yard that is fenced Our yard in the back is completely fenced with full height six-foot safe fencing for security and safety. We also offer an outdoor patio with landscaped areas for residents and their guests to enjoy.

Does our home have lighting that meets the elderly's needs?At Grace Hill Adult Care, we know that the elderly require two to three times as much light more than the youth to maneuver or safely read in comfort. The common areas in our homes are designed for maximum lighting to provide that comfort and security.

Does our home have a back-up generator for emergency lighting and medical equipment?We have a back-up generator in the event of power outage with a special plug outlet by each bed for medical equipment. This feature allows emergency medical equipment to continue operating during a power outages.

Does our home offer an adequate heating and cooling system? Our entire home offers central air conditioning to keep our residents comfortable during hot summer months.

We also have central heating. Does our home have an air exchange system? We know that residents can easily transfer colds, flues and other air borne diseases if the air in the building is never exchanged with fresh outside air. Our air exchange system replaces all the air within the home four times every day with fresh outside air.

Are the home's fixtures scald proof? All of our water faucets and fixtures are designed with scald protection devises.

Does our home have drains in the bathroom floors? All of our bathrooms have floor drains for ease of cleaning and prevention of flooding.

Is the furniture in the facility designed to be both safe and sanitary? Sharp edges and corners can cause severe cuts and skin tears. Absorbent fabrics can hold odor and become unsanitary. All of our furnishings have special moisture repelling fabric and soft corners.

Does the carpeting have moisture-repelling properties? Carpeting can hold moisture and causes unpleasant smells in the home. All of our carpets are specially designed to repel moisture and stay clean and fresh.